Privacy Policy

Welcome to Starbird Chicken. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chicken-starbird.click, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our site and services.

This Privacy Policy applies to all users of our website, mobile platforms, and any related services offered by Starbird Chicken. We comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission (FTC) Act, and other relevant consumer protection statutes.

1. About Us

Starbird Chicken operates the website chicken-starbird.click and is responsible for the collection and processing of your personal data as described in this Privacy Policy.

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us using the information provided above or refer to Section 15 (Contact Us) at the end of this document.

2. Information We Collect

We collect information about you in a variety of ways in order to provide and improve our services. The categories of personal information we may collect include:

2.1 Personal Identification Information

When you create an account, place an order, sign up for promotions, or contact us, we may collect the following personally identifiable information:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Date of birth (for age verification or promotional purposes)
• Username and password for account access
• Payment information (credit/debit card details, digital wallet identifiers — processed securely via third-party payment processors)

2.2 Order and Transaction Information

When you place an order through our website or app, we collect details related to your transaction, including:

• Items purchased and order history
• Order preferences and dietary customizations
• Delivery instructions and location data
• Transaction amounts and payment confirmation records

2.3 Usage and Behavioral Data

We automatically collect certain information about how you interact with our website and services, including:

• Pages visited, links clicked, and time spent on pages
• Search queries made within our platform
• Referring URLs and exit pages
• Frequency and timing of visits
• Interaction with promotional content, banners, and email campaigns

2.4 Device and Technical Information

When you access our website, we collect technical data from your device and browser, including:

• IP address
• Browser type and version
• Operating system and device type
• Screen resolution and language settings
• Unique device identifiers
• Mobile network information (where applicable)

2.5 Location Data

With your permission, we may collect precise geolocation data to facilitate food delivery services, find nearby locations, or personalize your experience. You may disable location services through your device settings, though this may affect certain features.

2.6 Communications and Feedback

If you contact our customer support team, submit a review, complete a survey, or participate in a promotional activity, we collect the content of those communications, including your name, contact details, and any information you choose to share.

2.7 Information from Third Parties

We may receive information about you from third parties such as:

• Social media platforms (if you connect your account or log in via social media)
• Food delivery platforms or aggregator services
• Marketing and analytics partners
• Payment processors and fraud prevention services

3. How We Use Your Information

We use the information we collect for the following purposes, consistent with applicable law:

3.1 Service Provision and Order Fulfillment

• Processing and completing your food orders
• Coordinating delivery and confirming transactions
• Managing your account and profile preferences
• Sending order confirmations, receipts, and status updates

3.2 Customer Support

• Responding to inquiries, complaints, and feedback
• Diagnosing technical problems or service issues
• Verifying your identity when you contact us

3.3 Marketing and Promotional Communications

• Sending newsletters, special offers, and promotions (where you have consented or where permitted by law)
• Personalizing promotional content based on your preferences and order history
• Conducting loyalty programs and rewards initiatives
• Retargeting advertisements on third-party platforms (with your consent where required)

You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or by contacting us at [email protected].

3.4 Analytics and Service Improvement

• Analyzing usage trends to improve website functionality and user experience
• Conducting internal research and product development
• Testing new features and content
• Monitoring website performance and security

3.5 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws
• Responding to lawful requests from law enforcement agencies
• Detecting, preventing, and addressing fraud, abuse, or security threats
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of our customers, employees, and the public

4. Legal Basis for Processing (Where Applicable)

Depending on your location and applicable law, we process your personal data on the following legal grounds:

• Performance of a Contract: Processing necessary to fulfill your orders and deliver services you have requested.
• Legitimate Interests: For purposes such as fraud prevention, service improvement, and direct marketing to existing customers (where not overridden by your rights).
• Consent: Where you have given explicit consent, such as for certain marketing communications or cookie-based tracking.
• Legal Obligation: Where we are required to process data to comply with a legal or regulatory requirement.

5. Sharing Your Information with Third Parties

We do not sell, trade, or rent your personal information to third parties for their own independent marketing purposes. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers who assist us in operating our website and delivering our services. These include:

• Payment Processors: To securely handle billing and transaction processing
• Delivery Partners: To coordinate food delivery to your location
• Email and Communication Platforms: To send transactional and marketing emails
• Cloud Hosting and IT Providers: To maintain our website infrastructure
• Analytics Providers: Such as Google Analytics to understand user behavior
• Customer Support Tools: To manage and respond to support tickets

All third-party service providers are contractually obligated to handle your data in accordance with our instructions and applicable privacy laws, and are prohibited from using your data for their own purposes.

5.2 Legal and Regulatory Disclosures

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request), or where we believe disclosure is necessary to:

• Comply with a legal obligation under federal, state, or local law
• Protect and defend the rights or property of Starbird Chicken
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, asset sale, or bankruptcy, your personal information may be transferred as part of the business assets. We will notify you via email or a prominent notice on our website if such a transfer results in a material change to how your information is used.

5.4 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other business purposes.

6. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly, such as maintaining your shopping cart and session state.
• Performance/Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics.
• Functional Cookies: Remember your preferences and personalize your experience (e.g., saved delivery addresses, language settings).
• Marketing/Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

6.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from being set
• Delete all cookies when you close your browser

For detailed information about our use of cookies and how to manage your preferences, please refer to our full Cookie Policy available on our website at chicken-starbird.click.

7. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

7.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology (HTTPS).
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis.
• Payment Security: We do not store full credit card details. All payment processing is handled by PCI-DSS compliant third-party processors.
• Regular Security Audits: We conduct periodic reviews of our data collection, storage, and processing practices.
• Employee Training: Our staff receive regular training on data privacy and security best practices.
• Firewalls and Intrusion Detection: We use industry-standard firewalls and monitoring tools to detect and prevent unauthorized access.

7.2 Data Breach Response

In the event of a data breach that affects your personal information, we will notify you and the appropriate regulatory authorities in accordance with applicable law, including the timelines required under state breach notification laws. Notification will be provided via email or through a prominent notice on our website.

8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the following rights regarding your personal information:

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights:

8.2 General Privacy Rights for All US Users

Regardless of your state of residence, we honor the following user rights as part of our commitment to responsible data practices:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Opt Out of Marketing: Unsubscribe from promotional emails and marketing communications at any time.

8.3 How to Exercise Your Rights

To submit a privacy rights request, please contact us using one of the following methods:

• Email: [email protected]
• Website: chicken-starbird.click

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing. We may need to verify your identity before fulfilling your request.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention practices are as follows:

After the applicable retention period, we securely delete, destroy, or anonymize your personal information in a manner that prevents reconstruction or identification.

10. Children's Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately at [email protected]. If we become aware that we have collected personal information from a minor without appropriate parental consent, we will take steps to remove that information from our servers as quickly as possible.

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under the age of 13 without verifiable parental consent. Our practices exceed these requirements by restricting our services to users who are 18 years of age or older.

11. International Data Transfers

Starbird Chicken is based in the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

The data protection laws in the United States may differ from those in your country of residence. By using our services, you consent to the transfer of your information to the United States and acknowledge that such transfers are governed by this Privacy Policy and applicable U.S. law.

Where we transfer personal data internationally to third-party service providers, we take appropriate steps to ensure that adequate protections are in place, including contractual data protection obligations and standard data transfer mechanisms as appropriate.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We strongly encourage you to review the privacy policy of every site you visit.

Examples of third-party services we may link to or integrate with include:

• Social media platforms (Facebook, Instagram, Twitter/X)
• Food delivery aggregator platforms
• Online review platforms (Yelp, Google Reviews)
• Payment gateways (Stripe, PayPal, Square)

13. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not want your online activity tracked. Because there is currently no uniform technology standard for recognizing and implementing DNT signals, our website does not currently respond to browser DNT signals.

However, you can manage your tracking preferences through our cookie consent tools and by adjusting your browser settings as described in Section 6 of this Privacy Policy. We will continue to evaluate DNT standards as they evolve and update our practices accordingly.

14. Filing a Complaint with a Data Protection Authority

If you believe that we have violated your privacy rights or failed to handle your personal data in accordance with applicable law, you have the right to file a complaint with the appropriate regulatory authority.

14.1 California Residents

California residents who believe their CCPA/CPRA rights have been violated may file a complaint with the:

14.2 Federal Consumer Protection Complaints

Consumers in any U.S. state may file a complaint with the Federal Trade Commission (FTC) regarding unfair or deceptive business practices, including privacy violations:

14.3 State-Specific Consumer Protection

Residents of other states may contact their state's Attorney General office or consumer protection agency for assistance with privacy-related complaints. Many states, including Virginia (CDPA), Colorado (CPA), Connecticut (CTDPA), Texas, and others, have enacted comprehensive privacy laws that provide additional rights and remedies.

We encourage you to first contact us directly at [email protected] before filing a formal complaint, so that we have the opportunity to address your concerns promptly.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on our website homepage
• Send an email notification to registered users (where required by law or where we deem appropriate)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to reach out to our Privacy team:

We are committed to resolving privacy concerns promptly and transparently. Upon receiving your inquiry, we will acknowledge receipt within 5 business days and provide a substantive response within the timeframes required by applicable law.

This Privacy Policy was last reviewed and updated on May 7, 2026. © 2026 Starbird Chicken. All rights reserved.